News
You will find here all of the latest customer service news from around the world. We collect news from a variety of sources include online media, Ombudsman sites, consumer groups and also jobs and vacancies.
myCustomer.com
- Sapphire: Business ByDesign to be broken into "mini suites"
- Transforming service through the radical reconceptualisation of service
- Consumers happy to trade personal data for loyalty rewards
- Posting on social media sites as good as sex - FACT!
- Survey reveals aggressive Big Data strategies for business advantage
Think Customers - The 1 to 1 Blog
Consumer Focus
Which?
Institute of Customer Service blog
Local Government Ombudsman news
- East Staffordshire Council’s response to planning appeal criticised
- Welwyn Hatfield Council criticised over car parking charges for blue badge holders
- City of London failed to fund respite care for a woman with dementia
- Faith school mismanaged admissions and appeals arrangements
- Torbay Council criticised over bankruptcy
Financial Ombudsman Service
Information Commissioner news
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