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SOCAP exists to:

  • Raise the professional profile of Consumer Affairs and Customer Service as a profession.  
  • Promote the relevant exchange of ideas, expertise and opinions.
  • Allow you to participate in the future of your profession.
  • Allow you to do your very best for your customers and draw upon the experience of fellow enthusiasts and managers.

We achieve this through:

Publications, conferences, meetings and training programmes aimed to enhance knowledge, expertise and experience.
It also represents the profession to the public, media and government and liaises with other like-minded bodies to promote the role of Consumer Affairs and Customer Service as a profession.
If there is something that you would like to see SOCAP offering or participating in we want to HEAR FROM YOU. Please contact .

enquiries@socapineurope.com