Society of Consumer Affairs Professionals in Europe (SOCAPiE) |

Society of Consumer Affairs Professionals in Europe

The Society of Consumer Affairs Professionals in Europe (SOCAPiE) represents professionals within the consumer affairs and customer service industry. SOCAP in Europe is a not for profit organisation that is run with value for its members in mind.

Use this link to sign-up for membership

Happy New Year

The team at SOCAPiE wish you a successful and prosperous New Year.

2012 is SOCAPiE's Silver Jubilee Year.

What does top class ecommerce look like?

With reports of ever increasing use of technology to purchase goods and services this Christmas, what can we learn from the best about ecommerce - and who are the leaders?

Webcredible, a leading UK user experience agency, has published its 2011 Multi Channel User Experience Report with all the answers.

50 reasons to love call centres

The Times published a report with this title on November 7th. Follow this link to read it.

SOCAPiE Business School

Committed to training the best?

Want the best training?

Find out about the SOCAPiE Business School.

Organisational Accreditation

Putting the Customer First® is recognised as the National Standard for Customer Service.

The standard has been achieved by hundreds of organisations.

Are you good enough to achieve it?

Find out more.

Organisational Assessment

How do your organisation's customers feel at every touchpoint?

How do you compare with the best?

Something4Everyone measures the empathy your employees display to your customers.

Interested? Find out more.

Join SOCAPiE today

There's never been a better time to join SOCAPiE. We've announced new membership categories and have a new chief executive who is personally overseeing the development of our programme of events and developing our range of membership benefits.
Find out about SOCAPiE membership.

Online Customer Experience magazine